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HRG has a client base that demonstrates our global services credentials and indicates our experience in solving highly complex travel requirements, forging strong partnerships and long-term relationships.

Partnering with HRG means you are in very good company. And whatever your needs might be, you can rest assured that we have already delivered a similar solution to another client with similar needs to your own. You can gain insight, see the benefits, read the savings or benchmark your programme to your peer group and against the wider marketplace. Our experts will always do what’s best for you drawing on their talents and knowledge gained from our strong partnerships and long-term relationships with our clients.

Consolidation

A global consumer goods specialist has a vision to consolidate its entire travel operation under a single online travel booking service for all travellers worldwide.

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Hotel Directory Compilation

A global consumer goods specialist tasked HRG with compiling a hotels directory for the offices in Asia Pacific.

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Event Management Services

The following client conference example is a good illustration of the typical event management services HRG Australia can provide for its clients.

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Increasing Efficiency

Our client is a leader in the pharmaceutical sector, they wanted to see increased efficiency in the service HRG provides for it in more than 65 markets across the globe.

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Global Pricing Desk

We have worked with this client since 2002. They are an agricultural products specialist has been growing in recent years and with that growth has come increased overseas travel. With the knowledge that they would continue to expand globally our client challenged us to decrease the average ticket price on international travel while increasing revenue to HRG.

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Disaster Recovery

HRG Australia was approached by a public sector client to deal with the travel requirements of key personnel during the flooding in January 2011, the flooding covered an area twice the size of the UK.

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Regional Consolidation in Central Europe

This client is present in hundreds of countries around the world, but has seen significant business growth in their many emerging markets in Central & Southern Europe. Offices and staff numbers were growing rapidly, but many internal business support services continued to be unmanaged and provided through local legacy relationships.

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'Follow the Sun'

Our client is an integrated oil company based in New York City. The company explores, produces, transports, and refines crude oil and natural gas. Vertically completing the logistical chain with about 1,360 branded filling stations marketing gasoline to consumers in 16 states along the East Coast of the United States.

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Oil and Gas Fares Project

Our client is a Switzerland-based oilfield service specialist, they wanted to reduce travel costs without cutting back on travel.

We proposed an oil and gas fares program to combat rising international travel costs while still maintaining negotiated airline agreements.

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Service Efficiency

Our client has headquarters in London and is one of the largest banking and financial services organisations in the world. With an international network that comprises around 7,500 offices in 87 countries and territories in Europe, the Asia-Pacific region, the Americas, the Middle East and Africa.

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Group Air Booking and Transfer Services

The following client congress example is a good illustration of the typical group air booking and transfer services HRG Australia can provide for its clients. The HRG Events and Meetings Management division works with the client’s business events team on the development of their congress every two years.

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Travel Policy Control and Compliance

A financial client required tighter control of its travel policy, which requires employees travelling cross border, to obtain pre-trip approval via their internal system, Global Travel Management Tool (GTMT).

The client also requested monthly post-trip reporting to carry out a gap analysis by comparing HRG and GTMT reports, identify any exceptions and highlight these for investigation to cross border managers.

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Travel Savings

Our client is a major clothing retailer, they noticed increasing average air fares across a number of their key routes in 2009 and needed to try to manage the rising costs in line with budgets and without imposing a travel ban.

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EMEA Hotel Programme

Our client is a pharmaceutical company with headquarters in Japan and the UK. The company employs about 15,000 people in 30 countries but only works with HRG across the EMEA region.

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Service Delivery and Configuration

A leading asset management company, with offices in major cities across the globe, had been working with HRG to consolidate its travel programme within each region based on several different service models.

However, it soon became clear that offices in Beijing, Mumbai and Hong Kong working on a shared-travel team basis would require a dedicated service model.

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